A monthly LHCSA membership to help your agency maintain operational success.
You're interested in a service that provides ongoing education on new policies, regulation requirements, and distributes necessary templates for continued compliance.
Your agency is due for a survey (audit) soon and you want to make sure you and your staff are fully prepared to provide all required documentation to the Department of Health and avoid deficiencies.
Your agency just completed a survey and received citations from the Department of Health, but you need help with understanding next steps and creating a new plan to facilitate a corrective action for compliance.
Need help understanding key concepts or navigating complex regulations? As a member, you have access to our consultants for same-day appointments through our easy-to-use online calendar. Whether you have questions about a recent regulation change or need guidance on compliance strategies, our consultants are here to assist. Additionally, you can schedule quarterly check-ins via conference call, ensuring that your agency remains on track with all regulatory updates and continues to meet Department of Health (DOH) standards.
Stay ahead of compliance by receiving Department of Health policy updates in real-time. As soon as a new Dear Administrator Letter (DAL) or regulation is released, you will be notified and provided with the corresponding updated policy and templates. This ensures that your agency is always up-to-date and compliant without the need to search for new regulations. With this feature, you’ll never miss an important update, giving you peace of mind and confidence in your agency’s readiness.
Our comprehensive library of all-in-one classes provides you with the knowledge you need to stay compliant with NYS DOH regulations. Browse through specialized courses on Patient Compliance, Personnel Compliance, and Administrative Compliance—each designed to help you stay informed and equipped with the latest regulatory requirements. These on-demand classes are available to refresh your memory and ensure your team is properly trained and knowledgeable about all critical compliance topics.
Preparing for a DOH audit can be stressful and time-consuming, but with our DOH Survey Prep resources, you’ll be ready. Our DOH Survey Prep module includes a comprehensive playbook, video courses, and checklists that walk you through the steps you need to take to prepare your agency for a successful survey. This includes tips on what auditors look for, what documents you need to provide, and how to ensure everything is in compliance. We make the survey preparation process smooth, so you can avoid unnecessary citations and penalties.
As a member, you get exclusive discounts on all events, including our Annual Conference. Stay connected, continue your education, and network with industry leaders, all while enjoying significant savings on event fees. Whether it’s attending specialized workshops, networking with peers, or hearing from experts in home care, our events are tailored to help you and your agency succeed. Don't miss out on the opportunity to gain invaluable insights at a discounted rate.
When you join Caregiver University, you're not just gaining access to resources—you're joining a community of home care professionals. Engage with peers, share experiences, ask questions, and get support through our online forums and member-exclusive networking events. Whether you’re looking for advice or sharing best practices, you’ll have a trusted community to turn to.
"I was looking for some sort of program that helped provide ongoing knowledge regarding the DOH and their constant revolving door of changes. I found it with this program. I log in every week and always learn something new. I've been running my LHCSA for about 8 years and I'm still learning new rules each week, and to add, I have my staff
"I was looking for some sort of program that helped provide ongoing knowledge regarding the DOH and their constant revolving door of changes. I found it with this program. I log in every week and always learn something new. I've been running my LHCSA for about 8 years and I'm still learning new rules each week, and to add, I have my staff watch the videos so we're always on the same page with following the regulations. "
"The DOH visited my agency for an audit and was very impressed by my manual, templates, and updated policies, especially about the many changes during COVID. They told me that is was "rare" to find an agency that was so up-to-date with making changes in their manual. I owe that to Complimentary Consultants! I can just schedule a call when
"The DOH visited my agency for an audit and was very impressed by my manual, templates, and updated policies, especially about the many changes during COVID. They told me that is was "rare" to find an agency that was so up-to-date with making changes in their manual. I owe that to Complimentary Consultants! I can just schedule a call whenever I have questions and my consultant always points me in the right direction. "
"As a home care agency, every penny counts. Especially when you want to provide the best care to your patients. I joined this program because I was tired of paying a previous consulting agency thousands of dollars for a few policies every few months. Now, I get new policy updates and the templates to match at a more affordable price that doesn't take away from the resources for my agency."
As a LHCSA consultant, helping the community is our passion. After 15+ years in the industry, we pride ourselves on being the top Licensed Home Care Service Agency (LHCSA) in New York. With our experienced staff, who are Registered Nurses and have previous experience working with the Department of Health, we are the most unique and affordable LHCSA consulting agency in New York!
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